What you can report
Fake profiles & scammers
Suspicious accounts or potential scam attempts within the platform.
Harassment & inappropriate behaviour
Insults, spam, inappropriate messages, or disrespectful behaviour.
Violations of rules
Breaches of our Terms of Use, Terms & Conditions, or community guidelines.
Privacy & misuse
Platform misuse, privacy violations, or copyright infringements.
How to report a violation
Please send an email to
All reports are treated confidentially and reviewed as quickly as possible.
Our actions
After receiving your report, our safety team carefully reviews the matter and takes appropriate action where necessary.
Thank you for helping us make Perfect-Aupair.com a safe and trustworthy place for au pairs and host families worldwide.
Your Perfect-Aupair.com Safety Team
A service by it-soft GmbH
Protection from sexual content and harassment
Send us the username or profile/message link, date and time, and a factual description. If a report may involve sexualised images of a minor, do not create, save or send screenshots and do not forward the file. Provide only its location so the responsible team can review it securely. Contact the police or emergency services immediately if anyone is in immediate danger.